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POPIA Privacy Notice

 

 

Last Updated: 01 June 2026

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1. Introduction

Matlabas Custodians NPC ("Matlabas Custodians", "we", "our" or "us") is committed to protecting the privacy of personal information and ensuring that such information is collected, processed, stored and protected in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA"). This Privacy Notice explains how we collect, use, disclose and safeguard personal information obtained through our operations, projects, fundraising activities, community initiatives and website.

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2. Responsible Party

Matlabas Custodians NPC

Registration Number: 2018/521099/08

 

Physical Address:

Somerset-Noord, Pk Kiesel, 0382

 

Postal Address:

PO Box 7246, Onverwacht, 0557

 

Information Officer:

GP Lamprecht

 

Email:

cruisersafaris@icloud.com

 

Telephone:

+27 82 372 0598

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3. Personal Information We May Collect

Depending on the nature of our relationship with you, we may collect and process personal information including:

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  • Name and surname

  • Contact details

  • Email address

  • Telephone number

  • Physical or postal address

  • Donation and sponsorship information

  • Employment-related information

  • Service provider and contractor information

  • Stakeholder and partner organisation information

  • Website enquiry information

  • Information voluntarily provided in support of community projects or emergency response initiatives

 

Where necessary and with the voluntary consent of the individual concerned, limited personal information may be maintained for emergency response and assistance purposes.

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4. Special Personal Information

In limited circumstances and only where necessary for legitimate emergency response or assistance purposes, we may process special personal information voluntarily provided by individuals, including information relating to health or medical conditions. Such information is subject to enhanced confidentiality measures and access restrictions.

 

5. Purpose of Processing Personal Information

Personal information may be processed for purposes including:

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  • Conservation and environmental stewardship initiatives

  • Community support and upliftment programmes

  • Emergency response and disaster management

  • River and natural resource protection projects

  • Communication with donors, stakeholders, service providers and project participants

  • Administration and financial management

  • Fundraising and donor-funded initiatives

  • Compliance with legal and regulatory obligations

  • Governance and organisational management

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We will only process personal information for lawful purposes connected to our activities.

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6. Sources of Personal Information

Personal information may be obtained:

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  • Directly from the individual concerned

  • Through voluntary submissions

  • Through donations, sponsorships or participation in projects

  • Through service providers and contractors

  • Through publicly available sources where permitted by law

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7. Disclosure of Personal Information

Matlabas Custodians does not sell personal information. Personal information may be shared only where necessary with:

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  • Service providers acting on our behalf

  • Professional advisers and auditors

  • Regulatory authorities where required by law

  • Emergency services or relevant authorities where necessary to protect life, safety of property

  • Partner organisations involved in specific projects where appropriate and lawful

  • Any disclosure will be limited to information reasonably required for the intended purpose.

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8. Information Security

Matlabas Custodians implements reasonable technical and organisational safeguards to protect personal information against loss, unauthorised access, disclosure, alteration or destruction. Access to personal information is restricted to authorised persons who require access for legitimate operational purposes.

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9. Retention of Information

Personal information is retained only for as long as reasonably necessary to fulfil the purpose for which it was collected, comply with legal obligations, resolve disputes or enforce agreements. When information is no longer required, it will be securely destroyed or de-identified where appropriate.

 

10. Your Rights

Subject to applicable law, individuals may:

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  • Request access to their personal information

  • Request correction of inaccurate information

  • Request deletion of information where lawful and appropriate

  • Object to certain forms of processing

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Regulator

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Requests may be directed to the Information Officer.

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11. Cookies and Website Usage

Our website may use cookies and similar technologies to improve functionality and user experience. Users may adjust browser settings to refuse cookies; however, certain website features may not function correctly.

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12. Contact Details of the Information Regulator

 

Website: https://inforegulator.org.za

Email: PAIACompliance@inforegulator.org.za

Telephone: 012 406 4818

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13. Updates to this Privacy Notice

Matlabas Custodians may update this Privacy Notice from time to time. The latest version will be made available

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