PAIA Manual
Prepared in terms of Section 51 of the Promotion of Access to Information Act, 2 of 2000 (PAIA)
for
Matlabas Custodians NPC
1. Introduction
Matlabas Custodians NPC (“Matlabas Custodians”) is a non-profit company committed to community safety, rural support initiatives, emergency response coordination, and community upliftment within the broader Limpopo and surrounding regions.
This manual is compiled in accordance with Section 51 of the Promotion of Access to Information Act, 2 of 2000 (“PAIA”), as amended, to facilitate requests for access to records held by Matlabas Custodians.
2. Organisation Details
Registered Name
Matlabas Custodians NPC
Registration Number
2018/521099/08
Physical Address
Somerset-Noord, Pk Kiesel, 0382
Postal Address
PO Box 7246, Onverwacht, 0557
Telephone Number
+27 78 627 7816
Email Address
jackie@matlabascustodians.org / lizelle@matlabascustodians.org
Website
https://www.matlabascustodians.org/
3. Information Officer
The Information Officer appointed in terms of PAIA is:
Information Officer
GP Lamprecht
Email Address
Telephone Number
+27 82 372 0598
Requests for access to information must be directed to the Information Officer.
4. Guide on How to Use PAIA
A guide explaining how to use PAIA is available from the Information Regulator of South Africa.
Contact Details of the Information Regulator
Website:
Email:
PAIACompliance@inforegulator.org.za
Telephone:
012 406 4818
5. Applicable Legislation
Matlabas Custodians may maintain records in accordance with legislation applicable to its operations, including but not limited to:
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Promotion of Access to Information Act, 2 of 2000
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Protection of Personal Information Act, 4 of 2013
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Companies Act, 71 of 2008
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Nonprofit Organisations Act, 71 of 1997
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Labour Relations Act, 66 of 1995
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Basic Conditions of Employment Act, 75 of 1997
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Occupational Health and Safety Act, 85 of 1993
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Income Tax Act, 58 of 1962
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Value-Added Tax Act, 89 of 1991
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Electronic Communications and Transactions Act, 25 of 2002
6. Categories of Records Held by Matlabas Custodians
The following records may be held by Matlabas Custodians:
Corporate and Governance Records
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Registration certificates
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Governance policies
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Board and management records
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Operational policies and procedures
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Meeting minutes
Financial Records
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Accounting records
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Bank statements
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Donation and sponsorship records
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Audit reports
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Tax records
Human Resources Records
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Employment records
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Payroll records
Operational Records
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Incident reports
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Community project records
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Training records
Donor and Stakeholder Records
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Donor correspondence
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Sponsorship agreements
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Partnership agreements
7. Processing of Personal Information
Matlabas Custodians processes personal information in accordance with the Protection of Personal Information Act (“POPIA”).
Personal information may be processed for purposes including:
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Community safety coordination
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Communication with members and stakeholders
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Emergency response management
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Administration and financial management
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Compliance with legal obligations
Matlabas Custodians takes reasonable technical and organisational measures to safeguard personal information.
8. Request Procedure
A requester seeking access to records must complete the prescribed PAIA Request Form and submit it to the Information Officer.
The request must provide sufficient detail to enable the record requested to be identified.
Submission of Requests
Requests may be submitted:
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By email
Proof of identity may be required before access is granted.
9. Grounds for Refusal of Access
Access to records may be refused on grounds permitted under PAIA, including but not limited to:
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Protection of personal privacy
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Protection of confidential information
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Protection of safety and security information
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Protection of legally privileged information
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Commercial confidentiality
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Requests that are manifestly frivolous or vexatious
10. Fees
Prescribed request fees and access fees may apply in accordance with PAIA regulations.
The requester will be informed of any applicable fees before the request is processed.
11. Availability of this Manual
This manual is available:
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On the Matlabas Custodians website
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At the offices of Matlabas Custodians upon request
12. Updating of the Manual
This manual may be updated periodically and the latest version will be made available on the organisation’s website.
13. Approval
This PAIA Manual is effective from:
Effective Date: 1 June 2026